Company: Sigmatek Consulting
Location: Quantico, VA 22134
Type: Contract
Will Relocate: No
Jamie Robben

Role:  HP BSM Technology Consultant

Location:  Quantico, VA (need a local resource)

Start Date:  March 2015

End Date:  April with possibility through 2015

Duration:  [link removed] months to start, with possibility through 9/2015

Clearance required:  Security plus certification


Required Product/Expertise

BSM expertise

Bachelor’s degree in Computer Science or other related IT degree preferred with 10 years working experience operating, designing HP event management tools in a robust enterprise environment.

Specializing in:

  • HP Business Service Management (BSM) [link removed]
  • HP Universal Configuration Management Database (UCMDB) [link removed]
  • HP Operations Manager (OMW) (includes HP Performance Manager [link removed]) [link removed]
  • HP Network Node Manager i (NNMi) (including I Smart Plug-in (iSPI) for Performance Metrics) [link removed]
  • HP SiteScope [link removed]
  • HP Universal Discovery [link removed]
  • HP Service Health Reporter (SHR) [link removed]
  • HP Service Health Analyzer (SHA) [link removed]
  • HP Service Health Optimizer (SHO) [link removed]
  • HP Real User Monitor Engine (RUM) [link removed]
  • HP Diagnostics Commander [link removed]
  • HP Server Automation (SA) [link removed]
  • HP Operations Orchestration (OO) [link removed]
  • HP Network Automation (NA) [link removed]

Expertise required for software versions listed and/or newer versions of these software tools in an enterprise environment. The environment consists of multiple instantiations of these systems in support of the unclassified, classified, and testing/integrations networks. These positions require extensive experience architecting and implementing solutions using the identified tools.  Candidates must have extensive knowledge of and experience using and integrating these tools in regionalized Wide Area Networks (WANs) in large-scale, global, environments.

Detailed Task Description

  • Enhanced Monitoring capabilities. Deployment of Operations Manager Smart Plug Ins for key IT Services such as Blackberry, Exchange, Active Directory, Database, Middleware, and Virtualization infrastructure services.
  • Enhanced UCMDB discovery and mapping. Includes discovery of virtual infrastructure and other services and synchronization of HP BSM to populate the HP Run Time Service Model (RTSM).
  • HP tools expertise to support the integration of HP tool set with BMC ITSM tool set, including UCMDB integration with the Atrium CMDB and HP OMi events into BMC Remedy.
  • Enhanced Service Intelligence, including implementation and configuration of HP Service Health Reporter (SHR) for high level reporting on key MCEN services and infrastructure health. Additionally includes implementation and configuration of HP Service Health Optimizer (SHO) to provide reporting and planning within virtual environments and other IT services.
  • Enhanced application monitoring to emulate user experience. Includes implementation and configuration of HP Real User Monitoring (RUM) and diagnostics.



About Us

Company Name
Sigmatek Consulting
, Denver CO ,